Patient Communication Overload
HIPAA-compliant medical billing, patient scheduling, prior authorizations, and admin support. Bilingual healthcare teams at 60-70% less than US costs.
Medical billing, patient scheduling, prior authorizations, and administrative support—all HIPAA-trained, all bilingual, all at 60-70% less than US costs.
Medical offices receive 50-200+ calls daily. Appointment scheduling, prescription refills, insurance questions, and follow-ups overwhelm front desk staff, leading to missed calls and lost patients.
Medical Billing & Coding Backlogs
Prior Authorization Delays
Prior authorizations take 2-14 days on average, delaying patient care and creating administrative burden. Each authorization requires multiple calls, faxes, and follow-ups with insurance companies.
Staff Turnover Crisis
Medical Receptionist & Scheduling
HIPAA-trained virtual receptionists who answer calls, schedule appointments, manage cancellations, and send reminders. EMR-integrated for real-time availability.
Medical Billing & AR Management
Certified billing specialists handling claims submission, denial management, payment posting, and accounts receivable follow-up. ICD-10, CPT, and HCPCS coding proficiency.
Prior Authorization Processing
Dedicated auth specialists who initiate, track, and follow up on prior authorizations with insurance companies. Reduce authorization turnaround from weeks to days.
Patient Intake & Verification
Insurance eligibility verification, demographic data entry, consent form processing, and new patient onboarding—all completed before the patient arrives.
Referral Coordination
Manage incoming and outgoing referrals, coordinate with specialists, track referral status, and ensure patients complete follow-up appointments.
Telehealth Support
Technical support for telehealth platforms, patient onboarding for virtual visits, and post-visit documentation. Platform-agnostic support for Zoom Health, Doxy.me, and more.
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Talent Marketplace →
Get compliant healthcare admin teams operational in 2-3 weeks at 60-70% less than US hiring costs.
Demoras en Autorizaciones Previas
Procesamiento de Autorizaciones Previas
Soporte de Telesalud
Soporte al Cliente →
Calculadora de ROI →
Marketplace de Talento →
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